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Frequently Asked Questions
  1. ELOQUII Unlimited
  2. Purchases
  3. Try Then Buy

Why is the Buy option disabled for some items?

If you are trying to buy an item you have Return Notified, you will be unable to purchase it as we are preparing your next shipment to replace it. To remove the Return Notification, please reach out to us at support@ELOQUIIunlimited.com with the description of the item and we’ll take care of it for you.

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Articles in this section

  • A garment I want is on ELOQUII.com, but not on rental site. When will you have it?
  • I sent back an item that I love. Can I buy it?
  • Can I buy a piece that I have not tried?
  • Can I use a different credit card than the one attached to my ELOQUII Unlimited account to pay for a purchase?
  • Why is the Buy option disabled for some items?
  • Where can I check the history of my item purchases?
  • I am seeing a better price for an item on ELOQUII.com than the price shown in my At-Home section. Will you match the price?
  • Can I purchase a Try-Then-Buy item in a different size than the one I closeted?
  • Can I return a piece after I purchase it?
  • Will the items be discounted?
See more
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SUPPORT

Email: support@eloquiiunlimited.com

Talk to us: Mon – Fri 9am – 5pm ET

(1-888-270-0043)